Kayako vs LiveAgent

A side-by-side comparison to help you pick between Kayako and LiveAgent.

Kayako

Paid

Unified customer service

Customer Support

Kayako is a customer service platform for unified support across channels.

Visit website →See more alternatives

LiveAgent

Freemium

Multi-channel help desk

Customer Support

LiveAgent is a help desk software with live chat and call center features.

Visit website →See more alternatives

Kayako or LiveAgent: how to choose

Both Kayako and LiveAgent compete in similar territory. Kayako sits in the Customer Support category, covering similar use cases.The right choice usually comes down to pricing model, integrations, and how the tool fits the rest of your stack.

If pricing is the main concern, Kayako is paid and LiveAgent is freemium. For deeper comparisons, check the dedicated alternatives page for each tool above.